Privacy Policy – Confidential Personal Safety Training | The Other Way Martial Consulting

The Other Way Martial Consulting
Effective Date: May 27, 2025
Last Updated: May 27, 2025

---

Our Commitment to Your Privacy

At The Other Way Martial Consulting, we understand that personal safety is deeply personal. When you share information with us—whether it’s your contact details or sensitive experiences—you’re placing your trust in us. We take that responsibility seriously and are committed to protecting your privacy with the same dedication we bring to protecting your personal safety.

Bottom Line: We will never sell, rent, or share your personal information with anyone without your explicit permission, except as required by law. Your trust is the foundation of our relationship, and we won’t violate it.

What Information We Collect

Information You Provide Directly

• Contact Information: Name and email address through our lead generation forms
• Consultation Details: Information shared during one-on-one consultations, group classes, and seminars
• Personal Experiences: Any past experiences, security concerns, or personal situations you choose to share with us
• Communication Records: Content of emails, messages, and other communications with us

Information Collected Automatically

• Website Analytics: Basic information about how you use our website (pages visited, time spent, general location)
• Technical Data: IP address, browser type, and device information for website functionality and security

How We Use Your Information

We use your information solely to:

• Respond to your inquiries and provide requested services
• Deliver personal safety consultations, training, and educational content
• Send you information you’ve specifically requested
• Improve our services and website functionality
• Comply with legal obligations if required

We do NOT use your information to:

• Send unsolicited marketing emails
• Create profiles for advertising purposes
• Share with third-party marketers
• Sell or rent to other companies

Information Sharing and Disclosure

We Will Never Share Your Information Except:

1. With Your Explicit Consent: Only when you specifically authorize us to share information with someone
2. Legal Requirements: If required by law, court order, or to protect someone’s immediate safety
3. Assistant Instructors: Trained assistants who help deliver services are bound by the same privacy standards and confidentiality agreements as outlined in this policy

Third-Party Services We Use

• AWeber: Our email service provider that stores your name and email address. AWeber is bound by strict privacy agreements and cannot use your information for their own purposes
• Website Analytics: We may use analytics tools to understand website usage, but this data is anonymized and cannot identify you personally

Special Protections for Sensitive Information

Given the nature of personal safety consulting, we provide additional protections for sensitive information:

Enhanced Security Measures

• All personal experiences and security-related information shared during consultations are treated as confidential
• Digital records are stored securely with encryption
• Physical notes and materials are kept in secure, locked storage
• Access is limited strictly to those who need the information to provide your services

Confidentiality Standards

• We treat all personal safety discussions with the same confidentiality standards as professional counseling
• Information about your personal security situations, past experiences, or family circumstances will never be shared without your explicit written permission
• We do not discuss client situations with other clients or use your experiences as examples without your specific consent

Your Rights and Choices

You have complete control over your information:

Access and Control

• View Your Information: Request to see what information we have about you
• Correct Information: Ask us to update or correct any inaccurate information
• Delete Information: Request deletion of your information (with some legal limitations)
• Limit Use: Ask us to stop using your information for specific purposes

Communication Preferences

• Unsubscribe: Easily unsubscribe from any email communications
• Contact Preferences: Tell us how and when you prefer to be contacted
• Service Limitations: Choose what types of information you’re comfortable sharing

Data Retention

We keep your information only as long as necessary:

• Contact Information: Until you ask us to remove it or unsubscribe
• Consultation Records: Retained for professional standards and your ongoing safety, but can be deleted upon request
• Legal Requirements: Some information may need to be retained for legal or safety purposes

Security Measures

We protect your information through:

• Secure, encrypted storage of digital information
• Locked, physical storage for any paper records
• Limited access on a need-to-know basis
• Regular security reviews and updates
• Training for any assistant instructors on privacy and security protocols

Children’s Privacy

Our services are designed for adults. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it immediately.

Changes to This Policy

If we need to update this privacy policy, we will:

• Post the updated policy on our website
• Email you about significant changes if we have your email address
• Give you the opportunity to review and accept changes before they affect you

Contact Us

If you have questions about this privacy policy or want to exercise any of your rights, contact us:

The Other Way Martial Consulting
Email: senseiduncan@theotherway.biz
Phone: 870-635-3938
Facebook Group: https://www.facebook.com/groups/TheBetterMartialArtisit
Arkansas

Your Agreement

By using our services or providing us with your information, you agree to this privacy policy. If you don’t agree with any part of this policy, please don’t use our services or provide personal information.

---

Remember: This policy reflects our commitment to earning and keeping your trust. Personal safety requires trust, and trust requires transparency. If you ever have concerns about how we’re handling your information, please reach out to us immediately. We’re here to protect you, not profit from you.

This privacy policy is governed by Arkansas state law and applicable federal regulations.